Quality Wave in Healthcare – is it real or is it a mirage

July 3, 2017 by
Filed under: Healthcare, Healthcare Quality, Hospital, NABH 

IS THERE REALLY A QUALITY WAVE IN THE COUNTRY IN THE HEALTHCARE SECTOR?

Author: D.Satishkumar, Principal Consultant Value Added Corporate Services P Ltd

The healthcare sector in the country has witnessed a lot of changes over the past few years. One of the changes to have happened is in the area of quality of healthcare delivery and the necessity to introduce accreditation / certification systems to evaluate and monitor the same.

NABH Accreditation assumes larger significance in this context. Accreditation relies in establishing the technical competence of an organisation to deliver services adhering to specific standards.

The hospital accreditation program (NABH) was launched in the year 2006 in the country. Initially NABH came up with 2 set of standards, one for hospitals with more than 50 beds which was called as NABH Accreditation and another standard for hospitals between 20 & 50 beds called NABH SHCO (Small Healthcare Organistions)

Initially there were a very few takers as Quality and Accreditation were something which were alien to the healthcare sector. The first wave to go for accreditation started gaining momentum when in the year 2008 / 2009 CGHS made accreditation standards mandatory for hospitals which needed empanelment with them. Hospitals which had empanelment with CGHS and which wanted to empanel with CGHS went for accreditation but after that there was a downtrend and the numbers started stagnating. Most of the smaller facilities faced difficulties in complying to the requirements laid down by the accreditation body. NABH felt that a smaller version needs to be introduced with reduced requirements so that the small and mid-sized facilities would also start going for accreditation, there by ensure atleast some basic quality of care to patients.

This article discusses whether introduction of Entry Level Accreditation has really increased the number of organisations seeking quality.    Read More

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